395 Lakeshore Dr., North Bay, ON, P1A 2C5 | Phone: 1-833-236-0281 Ext. 1 csrc@united-church.ca
Select Page


Congregational Support

Quick links to sections on this page:
Archives | Church Hub | Collaboration |Disbanding and Amalgamation | Governance | Property |  Staff

Need our Congregational Toolkits for things like Covenants, Self Assessments, Community of Faith Profiles, and more?  Click on the button to get to our Congregational Toolkit webpage:


CSRC Congregational Toolkit Page


Good management of records is outlined in section A.5 of The Manual which states that “church records have a historical and legal value,” which necessitates that they be “accurate and complete” and “[kept] … safe [and] secure.” It also states that ownership of the “records belongs to the United Church. They may not be taken or kept by any member, minister or other person…” Moreover, congregations have a responsibility to deposit records no longer in use to the appropriate Regional Councils Archives. (See Section A.5 of The Manual, 2021 / Le Manuel, 2021)

Church Hub

ChurchHub is the new national database for information for every community of faith and all ministry personnel in The United Church of Canada. ChurchHub is part of a significant shift in the life of our church and how we live out our call to ministry and discipleship. It is both a policy that was passed by the General Council to be “regularized as the required process for ministry personnel and communities of faith to search for calls and appointments” and the support structure for communication between the denomination, ministry personnel, communities of faith and members who participate in regional and denominational ministry.

ChurchHub requires a login using a unique e-mail for each account to keep your data safe. We recommend community of faith administrators use an organizational address if possible, such as office[@]firstunited.on.ca or info[@]trinityunited.net, and others use their personal email.


Statistics and Assessment Tools Added in 2021

  • The annual blue statistical forms: Revamped with new, more helpful features and feedback options.
  • The annual assessment invoices have been added and will be updated regularly.
  • Officer and lead Roles can now be updated anytime throughout the year when there are changes.
  • Communities of faith will receive additional logins sent to their charge treasurers.
  • More roles will be added soon!


Collaborative Ministry

United Church Shared Ministry

Opportunities for shared ministry may present themselves when communities of faith are experiencing declining membership, resources, and financial instability. As communities of faith meet, new ways are suggested for redefining, exploring, and producing positive growth. The key question is: what are the opportunities for cooperation, even as each community of faith continues to develop as a distinct congregation? As communities of faith come together to begin exploring the possibility of sharing ministry personnel, the beginning stages of a Collaboration Agreement may be developed. It may become evident that common issues and challenges suggest there is much to be gained from increased collaboration.

Ecumenical Shared Ministry

An ecumenical shared ministry is people worshipping and serving God in a unified way while still maintaining their denominational identity and connections. It is any combination of denominations sharing a program, mission, ministry, or building. Ecumenical shared ministries take many forms. Faith communities who are looking for fellowship and want to worship together in a caring, welcoming Christian church might consider an ecumenical sharing arrangement.


Disbanding and Amalgamation

A congregation may experience one or more of the following changes during its lifetime:
a) amalgamating with one or more other communities of faith;
b) becoming a single-point pastoral charge, part of a multi-point pastoral charge,
or part of a different multi-point pastoral charge;
c) relocating; and
d) concluding its ministry.
All of these changes require the approval of the regional council and a change to
the covenant between the congregation and the regional council.
(The Manual, 2021 / Le Manuel, 2021 – G.1.3)


Disbanding/Amalgamating Links


Meeting During COVID 19

Congregations hold meetings to receive information and make decisions. With current provincial restrictions on gatherings of people, the best course of action may be to defer any meetings already scheduled and those not yet called, including the annual general meeting.

If you decide to proceed with a meeting, any electronic method is acceptable as long as the participants have the ability to communicate with each other orally or through typed messaging at the same time. As long as most members have and can use the needed technology, it is a reasonable choice to proceed with a meeting.  The congregation must be given advance notice of a congregational meeting, read aloud during public worship.

For more information about Annual Congregational Meetings during Covid, please click on the button below:


Please see the document linked on the Governance in Congregations During COVID -19  website of The United Church of Canada for more information about meeting requirements.

United in Learning Webinars

Previously recorded webinars on Covid Response 

Governance Links


All property of Communities of Faith are held by its Board of Trustees. This includes land, buildings, funds and investments and any other kind of property. The Trustees must comply with the United Church of Canada’s requirements for Boards of Trustees in matters related to communities of faith property. The Region is responsible for making decisions on requests from communities of faith in buying, selling, leasing, and renovating community of faith property and developing a plan to distribute any proceeds within denominational policies and guidelines.  See the Communities of Faith Commission property policies for information regarding property transactions. 


Staff Support

Diane Matheson-Jimenez

Diane Matheson-Jimenez

Minister, Community of Faith Support

Phone: 1-833-236-0281
Extension: 6
Email: dmatheson@united-church.ca

Serves in: Canadian Shield Regional Council

Location: Teleworks from home

Role: Diane provides support for the region by encouraging and connecting communities of faith as they adapt and experiment in changing times.

Contact Diane about: Conflict Resolution, Community Ministries, Congregational Finance, Covenants, Grants, Property, and Transitions - amalgamations, collaboration, closures.

More about Diane...

Melody Duncanson-Hales

Melody Duncanson-Hales

Minister, Community of Faith Support

Phone: 1-833-236-0281 Ext. 4
Email: MDuncanson-Hales@united-church.ca

Serves in: Canadian Shield Regional Council

Location: Teleworks from home

Role: Melody provides support for the region by encouraging and connecting communities of faith as they adapt and experiment in changing times.

Contact Melody about: Community Ministries, Congregational Finance, Covenants, Grants, Property, and Transitions - amalgamations, collaboration, closures.

More about Melody...

Kathleen Jones

Kathleen Jones

Administrative Support

Phone: 1-833-236-0281
Extension: 9
Email: kijones@united-church.ca

Serves in: Canadian Shield Regional Council and Shining Waters Regional Council

Location: Teleworks from her home.

Role: Kathleen provides administrative support to Canadian Shield and Shining Waters Regional Councils.

More about Kathleen...